web hosting

A letter FOR THE Company I trusted to keep my Files Safe

OKAY, I JUST WANT TO LET YOU KNOW HOW ANGRY AND HOW DISSATISFIED I AM WITH YOUR SERVICES.
I AM JUST A SMALL RESELLER TRYING TO HELP MY CLIENTS, AND YOU ARE DOING THIS TO ME.
I AM NOT COMMERCIALIZING MY RESELLER COZ I AM JUST HOSTING THE CLIENTS THAT DO NOT WANT TO SEPARATE FROM ME BECAUSE THEY WANT TO BE WITH ME AS MY HELP IS ALWAYS AVAILABLE TO THEME ANYTIME THEY NEED ME. Continue reading

BACKUP ALL OF YOUR WEBSITE FILES FOR EMERGENCY CASES

Whatever web hosting company you are subscribing with, you have to back up all your files. Do not just trust them because they are big companies or whatever. You have to back up your files by saving XML every time you have new updates.  You have to overwrite your old files (if you like) so that your computer won’t be loaded. XML files will always save you when an emergency arises.

Okay, I am writing this because I experienced errors in all of my hosted accounts since Thursday morning (Jan 18, 2018) because the “reseller web hosting company” that I BELIEVE CAN GIVE ME SECURITY deleted all my files. I contacted them, and they said someone was chatting with them asking to delete my files. WT! I emailed the legal department so that I can have a copy of that chat but I haven’t got any respond. Continue reading

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